Policies
Refund policy
Last updated 19 September 2026
Our guides are digital PDFs, so we can’t take them back once delivered. What we promise instead is simple: if your file is unreadable or isn’t what the page described, we’ll fix it or refund you.
What’s covered
- Unreadable file: the PDF won’t open, is corrupted, or has missing or blank pages.
- Misdescribed file: the guide you received is materially different from the description on its page (for example, chapters listed on the page are missing).
How long you have
Contact us within 7 days of your purchase.
How to ask
Email [STORE EMAIL — CONFIRM] with your order number (or the email used at checkout) and a short description of the problem. We’ll first try to send you a working copy. If that doesn’t solve it, we’ll refund the full price you paid to the original payment method.
What isn’t covered
We can’t offer a refund if a working file matches its description and you simply change your mind, or if the guide didn’t deliver the results you hoped for. That’s why every guide has free sample pages, so you can read before you buy.
Your legal rights
This policy doesn’t affect any rights you have under the consumer laws where you live.